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Data protection

Privacy policy.

This explains what data we process, why and for how long.

Data controller

LAURIVA, MB · reg. no. 307192111 · Linkmenų g. 19-123, Vilnius, LT-08217, Lithuania
Email: lauriva.info@gmail.com · Phone: +34 612 278 291

What data we process

For orders
First name, surname, email, phone number, delivery and billing addresses, order contents and amount.
For payments
Payments are processed by our payment service provider. We do not see or store payment card details.
For the contact form
Name, email and message contents.
For newsletters
Email address — only with your consent.
For reviews
Name, review text and attached images. Email addresses are not published.
Technical data
IP address, browser type and visit data in cookies.

On what basis

  • Performance of a contract — order processing, delivery, guarantee and returns.
  • Legal obligation — accounting and tax requirements.
  • Consent — newsletters and marketing cookies. Consent can be withdrawn at any time.
  • Legitimate interests — website security and fraud prevention.

Cookies and marketing

The website uses cookies. Essential cookies enable the cart and checkout to work. Analytics and marketing cookies — including the Meta (Facebook) pixel — are enabled only after your consent in the cookie banner. You can change your choice at any time.

Who we share data with

We share only the data necessary to fulfil your order: with the payment service provider, delivery partner (such as Omniva), email service and website host. They all act as our data processors. We do not sell data.

How long we keep data

  • Order and accounting data — for the period required by law.
  • Account data — for as long as the account exists.
  • Newsletter subscription — until you unsubscribe.
  • Contact form messages — until the enquiry is resolved and for a reasonable period afterwards.

Your rights

You have the right to access, correct and delete your data, restrict or object to processing, and receive your data in a portable format. You may also withdraw consent and lodge a complaint with a supervisory authority. To exercise these rights, email lauriva.info@gmail.com.

Changes

If we change this policy, we will publish the new version on this page.

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